Support

Report a bug, ask for help, or send us feedback on anything we make.

Common questions

What is a Mythryl account?
One sign-in shared across every game Mythryl Studio makes, so you are not making a new account per title. It is free, and you do not need one to read this site or to follow development.
How do I sign in?
You can sign in with Steam, Discord, Google, GitHub and Twitter/X. There is also a passwordless option: enter your email address and we send a one-time link that signs you in when you open it.
I did not get my sign-in email. What now?
Check the spam folder first — a one-time link from a domain you have not received mail from before is the classic false positive. If it is not there, request another one, and if that also fails, email hello@mythryl.com from the address you are trying to sign in with.
Is Vestalborne out yet?
Not yet. Vestalborne is in development and no release date has been announced. Wishlisting it on Steam is the reliable way to hear when that changes, and the newsletter carries the same announcements.
What platforms will Vestalborne run on?
Windows, macOS and Linux.
How do I report a bug or send feedback?
Use the form on this page — it reaches the team directly and is the fastest route to an answer. Include what you were doing, what you expected and what happened instead; a screenshot or a clip helps more than anything else. You can also email hello@mythryl.com or post in Discord.
How do I unsubscribe from the newsletter?
Every email we send carries an unsubscribe link at the foot of it, and one click is the whole process — you are not asked to sign in or confirm. If a link has stopped working, email hello@mythryl.com and we will remove the address by hand.
How do I delete my account and my data?
Email hello@mythryl.com from the address on the account, with enough detail for us to find it. We will confirm before anything is removed. The privacy policy sets out what we hold and how long we keep it.